"Extending IT service management capabilities beyond technological know-how services to address business-centric use conditions; controlling service need and provide through a popular platform, portal, and service catalog; and dashing up innovation and workflow automation by PaaS/low-code advancement tooling." - Charles Betz, Forrester The next phase on the ITIL Service Lifecycle https://devinpvyvq.bluxeblog.com/65450769/help-organizations-deliver-employee-services-secrets